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HP Deskjet Ink Advantage 1515 Printer
Microsoft Windows 7 (64-bit)

HP Deskjet Ink Advantage 1515 Printer cannot print. The cartridge light blinking non stop. Already tried with new ink cartridge. However, the problem still persist. Please help. 

1 REPLY 1
HP Recommended

@ChuahL

 

Welcome to the HP support community.

 

I understand that your printer cartridge light is blinking, follow these steps to fix the issue.

Clean the ink cartridge contacts

  1. Gather the following materials:

    • Dry foam-rubber swabs, lint-free cloth, or any soft material that does not come apart or leave fibers (coffee filters work well)

    • Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the ink cartridges)

        caution:

      Do not use platen cleaners or alcohol to clean the ink cartridge contacts. These can damage the ink cartridge or the printer.

  2. Press the Power button to turn on the printer.

  3. Open the ink cartridge access door. The carriage moves to the center of the printer. Wait until the carriage is idle and silent before continuing.

    Image: Open the cartridge access door

  4. Disconnect the power cord from the rear of the printer.

  5. Press down on the ink cartridge to release it, and then pull the ink cartridge out to remove it from its slot.

    Image: Remove the cartridge

      caution:

    Do not remove both ink cartridges at the same time. Remove and clean each ink cartridge one at a time. Do not leave an ink cartridge outside the printer for more than 30 minutes.

  6. Hold the ink cartridge by its sides.

    Image:  Hold the cartridge by its sides

  7. Inspect the contacts for ink and debris buildup.

  8. Wipe the contacts with a dry swab or other lint-free material until no debris remains on them.

      caution:

    Be careful to wipe only the contacts. Do not smear any ink or debris elsewhere on the ink cartridge.

  9. Dip a clean foam-rubber swab or lint-free cloth into distilled water, and then squeeze any excess water from it.

  10. Clean only the copper-colored contacts, and then allow the ink cartridge to dry for approximately 10 minutes.

  11. Lightly moisten another cotton swab with distilled water, and then squeeze any excess water from the swab.

  12. Use the swab to clean the electrical contacts in the carriage, located inside the printer.

  13. Clean the contacts in the carriage.

    Image: The carriage contacts

  14. Either let the ink cartridge sit for 10 minutes to allow the cleaned area to dry, or use a new swab to dry it.

    note:

    Make sure that the ink cartridge is not left out of the printer for more than 30 minutes.

  15. Hold the ink cartridge by its sides with the nozzles toward the printer, and then insert the ink cartridge into its slot. Make sure that the ink cartridge is inserted in the correct slot.

    Image: Snap the cartridge into place

  16. Push the ink cartridge forward into its slot until it snaps into place.

  17. Repeat these steps to clean and then reinsert the other ink cartridges.

  18. Close the ink cartridge access door.

    Image: Close the cartridge access door

  19. Reconnect the power cord to the rear of the printer.

  20. Press the Power button to turn on the printer if it does not turn on automatically

Refer to this HP document for more assistance:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.