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- Printing Errors or Lights & Stuck Print Jobs
- Problem cartridge

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04-02-2021 12:22 PM
Hello everybody,
I have a new printer since few weeks, a Deskjet 2630:
The cartridge who were given "setup 123" are almost empty so I bought some 304 XL (HP), but my printer doesn't want them (incompatible cartridges):
I don't understand why. Someone could help me?
Charly
Solved! Go to Solution.
Accepted Solutions
04-02-2021 12:32 PM
Where did you get the printer from?
The 123 cartridges are not for the European market the 304 are for the European market, you don't have a printer for the European market. You can't mix different market cartridges.
04-02-2021 12:32 PM
Where did you get the printer from?
The 123 cartridges are not for the European market the 304 are for the European market, you don't have a printer for the European market. You can't mix different market cartridges.