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HP OfficeJet Pro 8028e All-in-One Printer

My printer keeps popping up a message that says there's something wrong with my account that needs to be fixed before it will print anything more but I can't figure out what the problem is to fix it. We've had problems recently with the printer losing it's connection to the wifi randomly as well so it could be associated with that. Right now, the message says " A problem has occurred and you will be unable to print until the issue is resolved. Check your HP account for more information."

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