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Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
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HP Recommended
Deskjet F300
Mac OS X 10.6 Snow Leopard and older

I can't find a solution. Is there any way to talk to a human tech about this?

6 REPLIES 6
HP Recommended

Try this set/order below to get up and running again:

 

Use the HP Uninstaller: https://support.hp.com/us-en/document/c02440673
If you still have a folder marked HP, delete it (likely here: /Library/Printers/hp ).

Use Easy Start ( https://support.hp.com/us-en/drivers/selfservice/hp-easy-start/7376041      -make sure your OS is correct)

and see if your printer is supported. If not, or this doesn't solve the issue,  move on to the next steps.

Uninstall your printer USING THIS METHOD ONLY (NOT EASY START, NOT EASY ADMIN): Apple Logo (Upper Left of Screen)/System Preferences/Printers & Scanners. Then restart your computer.

 

 

See if you can print. If not, continue:
Download (and install) this package (From HP FTP) which will update drivers AND THE CERTIFICATE:
ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essen...  
If the link comes up blank, try right/control clicking and saving it. Or right/control click and copy link, and paste into browser bar. If you get the malware warning part-way through the installation, go to System Preferences>Security & Privacy where you can tick a box and unblock the HP option.


The install takes a bit. Let it run, even if it seems like it stalled out! When it completes, restart.


Then reinstall your printer using: Apple Logo (Upper Left of Screen)/System Preferences/Printers & Scanners, and use the default drivers. If drivers do not show up, download and install the 5.1 driver package from here: https://support.apple.com/kb/dl1888?locale=en_US . Then the latest package from here:

ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/ASU/


Then restart your computer.

 

HP Recommended

Thanks for the number and the possible solution.

HP Recommended

No luck doing this. Will HP change more certificates or adjust the software  to accomodate older printers again? Thanks.

HP Recommended

They are actively working on it.

Give this driver set a shot:

ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/ASU/

HP Recommended

Thanks, but no luck with this either.

When should I give up and buy a new printer? Is there method in HP's madness (ie to sell new printers)?

HP Recommended

It wasn't intentional.

Please try uninstalling your printer as given in the instructions above, and then download and install the driver from this page (select your OS): https://support.hp.com/us-en/drivers/selfservice/hp-deskjet-f300-all-in-one-printer-series/1129389

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