Problem with printer ink or printer head

[Morningowl]

Changed ink cartridges then it printed out 1 page. Now it says printer head or ink system. Any ideas other than unplugging and restart. They did not work. 

[KrazyToad]

@Morningowl

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

I have gone through your Post and would like to help

Please remove the cartridges, clean the electrical contacts with a lint-free cloth and do a printer reset

(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.
 NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed

Then download the Firmware from this Link: https://support.hp.com/us-en/drivers and put back the cartridges

Keep me posted if the issue started

Thank you and have a great day 😊

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