Problem with the colour when printing

[Joani85]

When I print on a glossy type of paper made to print photographs, the colors as too dark and it has too much red in it. when I use normal paper, the colors are perfect. What is the problem? I use rreconditioned ink cartridges.

[TEJ1602]

@Joani85, Welcome to HP Support Community!

I understand you have issues while printing on gloss paper. Let us first isolate the issue-

Ensure the paper type and size meets the paper-handling specifications of the printer. Refer to the document Printer Specifications for HP Photosmart D7100 Printers Series for help.

Here's the thing, yes, you can refill your cartridges or use remanufactured cartridges, but you may run into problems.HP will not guarantee the functionality of those ink cartridges.

QualityLogic, one of the world's foremost quality assurance organizations, tested the performance of HP inkjet print cartridges vs. remanufactured (refilled) brands. The results: original HP inkjet print cartridges far surpassed ink refills in both print quality and reliability.

Nearly one out of every six refilled ink cartridges tested was dead on arrival or failed prematurely. 70% of refilled cartridges had some form of reliability problem. Count on HP original ink cartridges for consistent, worry-free printing. You may think you're saving money on remanufactured or refilled ink cartridges, but in the long run, the cost of wasted time, ink, and paper can more than make up the difference.

If the issue persists, please reach out to the HP Support in your region for further course of action.

Hope this helps!

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