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HP Recommended
DeskJet 3752 Printer
Microsoft Windows 10 (64-bit)

I need to find out what the Product ID is for a DeskJet 3752 printer.  I have looked everywhere it says to find it, but it just isn't there.  I am not able to print out the report that contains it because my issue is that my printer will not print anything in black, even though the ink level shows about 1/4 full.  I replaced the cartridge once already and I was surprised at how low the ink level is now.  I really don't print anything very often at all.  I've cleaned the print heads several times but it doesn't help.  I've had print quality issues almost from the beginning but I work out of town and just haven't had to time to pursue the issue.

 

I distinctly remember registering the printer the same night I installed it, but the HP site can't find it by the serial number so, I'm confused as to why not!.  I can't register it again because it requires the Product ID to register it, instead of the Serial Number.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

It's one of these two regarding printer localisation:

 

HP DeskJet 3752 All-in-One Printer
T8W51A
T8W52A



My profile on LinkedIn

View solution in original post

2 REPLIES 2
HP Recommended

There is a sticker on the back next to the power plug.

You can still print by removing the black cartridge if necessary.

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
HP Recommended

It's one of these two regarding printer localisation:

 

HP DeskJet 3752 All-in-One Printer
T8W51A
T8W52A



My profile on LinkedIn

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