Puchasing new HP printer can I exchange unused HP 8600 in cartridges

[ApexPC]

My HP 8600 has aged and is starting to periodically hang, repeatedly clicking. I want to purchase a new HP 8025 or 9015, etc. today. Will I be able to exchange my HP 8600 unused ink cartridges for cartridges that will work in my new HP printer?

[Raj1788]

@ApexPC

Welcome to the HP Community

If you have unopened cartridges, email to the below email address.

isbescalationteam@hp.com

Or, you can also contact our HP Support. 

Click here: https://support.hp.com/us-en/contact-hp?openCLC=true

Make sure you select the Country and Region.

Keep me posted on further assistance. Hope that helps! 

Have a great day ahead!

[ApexPC]

Unfortunately, we went and purchased a new HP 9015 printer at OfficeMax/Officedepot on Thursday, so the HP ISB team cannot help us. If we had purchased through HP, we would have been able to make the exchange.

ISB team exchange ink cartridges that are compatible with the new Printer for customers who had their printer replaced or bought new printer from HP Support Team and have left over ink cartridges that are Unopened, Genuine HP and In-warranty, which are not compatible with the new printer.

[Raj1788 · Accepted solution]

@ApexPC

I have brought your issue to the attention of an appropriate team within HP.

They will likely request information from you in order to look up your case details or product serial number.

Please look for a private message from an identified HP contact.

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

Thank you for visiting the HP Support Community. 

[ApexPC]

Thanks, you've been very helpful.