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‎09-05-2019 07:49 PM

HP Recommended

Hi - I'm wondering if you ever had any success in fixing this issue. I am having the same problem!

1 person found this reply helpful
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‎10-12-2019 03:41 PM - edited ‎10-12-2019 03:42 PM

HP Recommended

I’ve done everything and it still says the same thing. Is there a way I can preserve the 2 new ink cartridges I’ve opened??

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‎10-15-2019 09:23 AM

HP Recommended

@Shawnmb

 

Welcome to the HP Support Community.

 

To help you further with this, let us know the Printer name.

 

Thanks 🙂

 

 

 

 


I am an HP Employee

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‎11-02-2019 03:37 PM

HP Recommended

The printer is a HP Officejet 4630

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‎11-03-2019 01:51 PM

HP Recommended

Have you tried all the steps from here? https://support.hp.com/in-en/product/hp-officejet-4630-e-all-in-one-printer-series/5305049/document/...

 

If yes, do let us know if you insert your old ink, do you still see the error message.

 

Thanks 🙂


I am an HP Employee

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‎01-16-2020 09:24 AM

HP Recommended

The link you sent will not open.

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