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HP Recommended
HP OfficeJet Pro 8210 Printer
Microsoft Windows 10 (64-bit)

The ink i bought was not supported by the printer when the ink box said it supports the printer. need guidance for region change on the printer.

6 REPLIES 6
HP Recommended

Yes, we'll have to do a region reset.

 

To do a printer region reset you need to meet the following conditions:

 

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer. 

3. You need to have all the cartridges from the old region/country.

 

Please do let us know.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

HP Recommended

Thank you for the response

 

All the steps you have mentioned is already done . What do i have to do next 

 

 

Felix

HP Recommended

Thank you for the response

 

All the steps you have mentioned is already done . What do i have to do next 

 

 

Felix

HP Recommended

Great 🙂

 

1. Launch the printer software from the desktop icon or, from the Start menu, click Start, All Programs, HP, the Product Name, and then the Product Name again.

2. Double-click the Estimated Ink Levels icon in the printer software. The Estimated Ink Levels window opens.

3. Press and hold the CTRL and SHIFT keys, and then right-click anywhere in the Estimated Ink Levels window, except for a button. The Set New Region window opens.

4. If the Set New Region window fails to open, right-click to the right and left of the Estimated Ink Levels window.

Use the "Copy to Clipboard" feature to paste the values here or take a screenshot of the screen and send it to me in private.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day 


I am an HP Employee

HP Recommended

Hi Betty,

 

I already sent a private message to you on this matter.

 

best regards

FELIX

HP Recommended

Hi betty i would like to follow up the concern i have sent the requested information you asked on a private message.

 

Thank you 

FELIX

 

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