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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- RESET LASERJET PRO M202dw

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07-10-2020 04:48 AM
11 of my organisational hp LaseJet Pro M202dw printer are secure with pasword ,for that i am not be able to access the menu in printers and i also not access the url menu in my browser.i tried to cold reset them by pressing cancel and left button in the printer, but it is not working any more.but i tried this process in another same model printer,which is working very fine,but this process is not working with these secure printers.In control panel of these printers one secure word is always present it self.
so, i request you guys to help me to reset these secure printer at any cost, if it is possible than i will be very thankful to you guys. Thankyou
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Accepted Solutions
07-12-2020 07:51 AM
Hi @abhay14
Welcome to the HP Support Community.
I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
07-12-2020 07:51 AM
Hi @abhay14
Welcome to the HP Support Community.
I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee