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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Ram Test stuck on LaserJet Enterprise MFP M630 - strange cha...

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09-30-2021 10:30 AM
10-06-2021 02:44 AM - edited 10-06-2021 03:12 AM
I replaced the formatter board, now when I try to load the firmware it gives me this error:
Download Error
Unsupported Bundle
Error: 99.02.28
Press OK
I've no idea how to continue. I will create a new thread.
EDIT: this seemed to fix that: https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/Error-99-02-28-quot-Downloa...
10-06-2021 05:55 AM
Very frustrated. With new formatter board it still made those trange characters and got stuck after diagnostics test, after long RAM test got to 100%. Very annoyed.
I'm tempted to just scrap this. No one seems to know what this could be. Thanks.
10-06-2021 08:15 AM
Can you clarify what type of drive you are using? These devices do not support SSD, you must use a SATA harddrive. Drive must be capable of Self encryption if you are going to use FutureSmart 4 firmware.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
10-06-2021 08:31 AM
Hi Repairatrooper. Thanks for your reply.
I'm no sure what you mean as you can get SATA SSDs...
Here is a picture of the storage plugged into the SATA port. It seems like a type of SSD to me. It's 8GB.
This is how i got the machine, i don't believe it was changed. I can put a traditional HDD instead if you think that would help.
I can also try the tests without anything plugged into the SATA. Thanks.