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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Ran out of ink after 5 pages printed (67XL)

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09-05-2024 08:35 PM
I bought a 67XL color ink cartridge because it was supposed to have better performance. I only printed 5 pages in color and ran out of ink. I felt very frustrated. I had to buy a regular one and it has worked well for me. Who answers me for that defective cartridge? I felt like a waste of money
09-08-2024 02:34 PM
Hi @redumen,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that there is an issue with the new ink cartridge that only printed 5 pages and may need replacement.
The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.
I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee