Random Printing

[Goblue24]

I have a HP 6840 that   will print a page at random...... then 20 minutes or an hour  or 2 later will print an other page .....then it will do it a gain ...this has gone on for a week.   There are no printing jobs in the queue.    The  print  is  nothing that I have printed before.  It  usually prints 

 HOST:  localhost

Get//cdm/deviceusage/v1/lifetime counter HTTP/1.1

Host:  localhost

GET/devmgmt/productstatusdyn.xml HTTP/1.1

POST/ipp/print HTTP/1.1

content-length: 187

content type: applicant/ipp

HOST: local host

[Irfan_06]

Hi @Goblue24,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Printer that prints unwanted pages.

A) Please follow the steps below to perform a power drain.

1) Take out the cartridges

2) Unplug the power cord from the printer & wall.

3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not into a surge protector.

5) Insert the cartridges back into the printer.

Remove the cartridges > Unplug the power cord > Wait for 30 seconds > Plug the power cord back in > Insert the cartridges

B) Kindly refer to the steps on this link to update the printer firmware and let me know if that resolves the issue.

C) If the issue still persists, refer to the steps on this link to further troubleshoot.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support