Change the region of my printer 2135

[maa14319]

I have a problem with the cartridge protected and cannot print

What do I do for the cartridge to return to work?

[Jay_G24]

Hi maa14319,

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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[maa14319]

There are no messages. There are no messages. There are no messages & please send back 

My Country Saudi Arabia 

My printer 2135

I have a problem & it's a protected cartridge. 

How do I open protection? 

I can't print. 

[Bob_Headrick]

A cartridge protection error is due to using a cartridge that has previously been used in a printer that had cartridge protection enabled.  The cartridge is locked to the printer that it was originally installed in, it cannot be reset to be used ina different printer. 

You will need to replace the cartridge with a fresh cartridge.