I have a HP8020 printer, was able to purchase a 910 XL magenta cartridge and after that finally able to purchase the 4 pack. Installed the XL cartridge, printer said cartridge was defective, Install the magenta cartridge from the 4 pack and printer says the same thing Went through the HP help, which is NO HELP. Did find out my printer is out of warranty, only 1 1/2 years old. Probably only printed 500 pages out of it if that. Now I can print period. This situation sucks.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".