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Good morning again Asmita

 

Please look at the screen capture.

 

I got to stage 4. you suggested but there's no 'Ports' tab to click on.

 

I'm using an H.P. Inkjet 7210 All-In-One and the software in the devices says H.P. 7200 series.

 

I still have the original C.D. that came with the printer if this would help?

 

My kind regards

Adrian.

P.S. Still no ink and waiting but chased it up twice now.No 'Ports' Tab AsmitaNo 'Ports' Tab AsmitaOriginal software if it' helpsOriginal software if it' helps

2 REPLIES 2
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Hi @Redheadguy10

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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Hi  Asmita

 

I'm still waiting for this ink and will be away on business for a couple of days. 

 

My kind regards

A

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