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Tired of these copy/paste instructions.  I can google "HP 6978 won't print color" and all you get are copy and paste instructions and angry people telling these forums nothing works. 

1 REPLY 1
HP Recommended

@Davetas,

 

Welcome to the HP Support Community!

 

If you have tried all the suggested steps then, I recommend you contact support as it may be a hardware issue.

 

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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