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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: HP Photosmart 1215 and Windows 7

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08-07-2016 04:35 PM
I have a Photosmart 1215 and had it working on W7 for years using the 990c driver. Recently, I had to reload W7 and now I need to get the printer working again. I installed the 990c driver, but I cannot get it to print. I seem to recall there was more to it than just installing a 990c driver while my 1215 is plugged in, but I cannot remember the "hoops" I had to jump through. The link you have above has been moved and does not go to a procedure. Can anyone help?
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08-07-2016 08:38 PM - edited 08-08-2016 07:45 PM
The steps in the document here may help install the Deskjet 990c driver for use with the Photosmart 1215 printer in Windows 7.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
08-07-2016 08:38 PM - edited 08-08-2016 07:45 PM
The steps in the document here may help install the Deskjet 990c driver for use with the Photosmart 1215 printer in Windows 7.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.