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‎07-24-2019 04:48 PM - last edited on ‎07-24-2019 05:07 PM by Retired

HP Recommended

I have been having this same problem for a while, drives me up the wall!! Mine is the HP8600. It prints from the glass fine but when I try to print something from my computer that edited ** error message comes up. I've tried the scan and doctor thing, unplugging it. So I just have to turn it off then on again every time...it's a pain in the butt! I'm about ready to buy another printer. It seems like there has to be a solution to this to fix it

1 REPLY 1

‎07-27-2019 11:20 AM

HP Recommended

@Cindybug56

Thank you for joining the HP Community

 

Could you please help me with the operating system of the computer?

As the copy is working fine this could be a driver issue.

 

 

 

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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