-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Printer driver for new Mac OS 10.15, Catalina

Create an account on the HP Community to personalize your profile and ask a question
02-24-2020 03:22 PM
I installed Catalina 10.15.3 on my MacBook Pro and my HP Officejet Pro 7740 printer still doesn't work.
This thread was initiated in October 2019, it's February 24, 2020 and HP still doesn't have drivers and a viable solution to support Mac Catalina.
When can we expect to have updated drivers and to resolve this ? My printer is rendered worthless without the proper drivers.
Solved! Go to Solution.
Accepted Solutions
02-27-2020 05:41 AM
@ProductionH, Welcome to HP Support Community!
I understand you have issues with scanning after updating the Mac OS. Just updating the OS to the latest version does not help, update the HP Easy Scan Application as well. Refer to the document https://support.hp.com/in-en/document/c06455960
If the issue persists, try uninstalling the HP Printer Software completely and reinstall it. Refer to the document HP Printers - Uninstalling HP Printer Software (Mac) for help.
Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
02-27-2020 05:41 AM
@ProductionH, Welcome to HP Support Community!
I understand you have issues with scanning after updating the Mac OS. Just updating the OS to the latest version does not help, update the HP Easy Scan Application as well. Refer to the document https://support.hp.com/in-en/document/c06455960
If the issue persists, try uninstalling the HP Printer Software completely and reinstall it. Refer to the document HP Printers - Uninstalling HP Printer Software (Mac) for help.
Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
03-19-2020 09:00 AM
This is in response to your private message.
The driver is available via HP Easy Start or HP Smart
If you still have issues, I'd like to know the following-
What is the Mac OS version installed on the computer?
Are you trying to print or scan?
Is there any error message on the computer or the printer?
Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee