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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: ePrint functionality stopped working. Not connected to ...

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01-26-2021 10:29 AM
Welcome to the HP support community.
Turn on the web services
make sure the wireless feature is on and the printer is connected to the same network as your computer.
- Some printers have a wireless icon
and a blue light on the front of the printer. If the printer has a blue light, and the light is on and not blinking, your printer is connected.
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On your control panel, press the HP ePrint
icon.
If your control panel does not have an HP ePrint icon, navigate to Web Services Setup, Network Setup, or Wireless Settings to open the Web Services menu.
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If a summary screen displays, Web Services is already on.
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If a prompt to turn on Web Services or set up HP ePrint displays, follow the prompts to turn it on or set it up.
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If you are prompted to update the firmware, press OK.
You can refer this HP document for more assistance:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee