just connected my HP deskjet 2700e and it wont print

[David1357]

HP  DJ 2700 Series PCL-3 Printer won't print         HELP

[Nal_NR]

Hi @David1357 ,

Welcome to the HP Support Community. 

I'd like to help!

Update the firmware by selecting the current OS. Click here

If your HP DeskJet 2700e printer is not printing, there are several steps you can take to troubleshoot and potentially resolve the issue. Here are some common troubleshooting steps:

Check for Error Messages: Look for any error messages or warning lights on the printer's display panel. This can provide information about what might be wrong.

Paper and Ink: Ensure that there is enough paper in the paper tray and that the ink or toner cartridges are not empty. Replace any empty cartridges.

Printer Connectivity: Make sure that the printer is properly connected to your computer or network. If it's a wireless printer, ensure it's connected to the Wi-Fi network. If it's a USB-connected printer, check the USB cable.

Restart the Printer: Turn off the printer, unplug it from the power source, wait for a minute, and then plug it back in. Turn it on and see if it starts working.

Restart Your Computer: Sometimes, computer-related issues can affect the printer's functionality. Restart your computer and try printing again.

Driver Software: Ensure that the correct printer driver is installed on your computer. Outdated or corrupted drivers can cause printing problems.

Print Queue: Check the print queue on your computer. Sometimes, print jobs get stuck in the queue, preventing new jobs from printing. Clear any pending print jobs.

Check for Software Conflicts: Some software applications may interfere with printing. Close any unnecessary applications and try printing again.

Network Issues: If it's a network-connected printer, make sure your network is functioning properly. If the printer is connected to Wi-Fi, ensure that it's on the same network as your computer.

Printer Settings: Double-check the printer settings on your computer to ensure that it's set as the default printer and that the correct printer is selected.

Printer Troubleshooter: Most operating systems have built-in printer troubleshooters that can help identify and resolve common printer issues. Run the printer troubleshooter on your computer.

Reinstall the Printer: If none of the above steps work, you might need to uninstall and then reinstall the printer on your computer.

Hope this helps! Keep me posted for further assistance.
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