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HP Office Jet Pro 8600

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

 

Original topic URL: problem with printer or ink system error code 0x6101 1bed sh... - HP Support Community - 8316817

HP Office Jet Pro 8600

 

1 REPLY 1
HP Recommended

@Trip6

 

Welcome to the HP support community.

 

I understand that you are getting ink system error, I am glad to assist you.

 

Reset the printer

Resetting the printer might clear the error message.

  1. With the printer turned on, disconnect the power cord from the printer.

  2. Unplug the power cord from the power source.

  3. Wait 60 seconds.

  4. Reconnect the power cord to a wall outlet and to the printer.

  5. NOTE: HP recommends plugging the printer directly into a wall outlet.

Reseat the printhead up to three times

  1. Open the door to access to the ink cartridges.

  2. Wait until the carriage stops moving before you continue.

  3. Unplug the power cord from the rear of the printer.

       WARNING: 

    You must disconnect the power cord before reaching inside the printer.

  4. Lift the carriage latch, slightly lift the printhead, lower the printhead back into the carriage, wiggle the printhead left and right, and then lower the carriage latch to lock the printhead into place.

    Animation showing how to reseat the printhead in the carriage

  5. Close the ink cartridge access door.

  6. Reconnect the power cord to the rear of the printer, and then check the control panel for the error message.

  7. Sometimes error messages persist after inserting the printhead. If the error message persists, repeat the steps to reseat the printhead up to three times.

Refer to this HP document for further assistance:- Click here

 

Let me know how it goes.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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