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‎10-11-2019 03:28 AM - last edited on ‎10-11-2019 08:42 AM by Retired

HP Recommended
Product: rrord

Hi - can you help me? What does this error code mean?

errorcode c18a0206

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1 REPLY 1

‎10-14-2019 12:14 PM

HP Recommended

@Cathrin19, Welcome to the HP Support Community!

 

Let us try these steps to resolve this issue:

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Check if there are any paper jams inside the printer and if the print carriage is moving freely. Refer to the steps mentioned in this document.

 

For more info resolving 0x errors, refer to this document.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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