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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Reduce printer ink cost

Create an account on the HP Community to personalize your profile and ask a question
02-07-2019 06:28 AM
I am trying to reduce the cost of ink for my 8620 inkjet printer. Previously, I found discounts at Amazon or Office Depot. One way to reduce my cost would be to use 951XL ink. Amazon sells a "knock-off ink" that is much less expensive, but I am concerned about quality. The packaging for HP ink mentions a web site www.hp.com/recycle, so I will check that our. Any other suggestions?
02-09-2019 02:10 PM
Thank you for joining the HP Support Community
To check the authenticity of your cartridges, go to the HP anti-counterfeit webpage (in English).
Or
I would personally suggest you contact our HP Support for one on one interaction for further assistance.
Please use the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Open link: www.hp.com/contacthp
Step 2. Sign in / sign in as a guest
Step 3. Enter the product number or select to auto detect
Step 4. Scroll down to "Still need help? Complete the form to select your contact options"
Step 5. Scroll down and click: HP contact options - click on Get phone number and phone number appear.
Keep me posted on further assistance. Hope that helps!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day ahead!
Raj1788
I am an HP Employee