Refurbished printer without setup cartridges

[nottechsavvybja]

I just purchased a refurbished printer without ink not knowing the setup cartridges were required to set up the printer for use. I am having trouble finding these cartridges. Can someone help me? Can I bypass the setup cartridge portion by using regular cartridges? 

Thanks for any help!

[TEJ1602]

@nottechsavvybja, Welcome to HP Support Community!

The only option left is to perform an OOBE reset and re-initialize the printer. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Hope this helps!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Jay_G24]

I have shared the steps for OOBE reset, please check your private messages.

[jules32]

Spoiler

My son has a envy photo 7855 he never set it up and is now but lost the set up cartridges, is there a way to set up his printer without them?

[Jay_G24]

Hi @jules32,

We would have to perform an OOBE reset on the printer to bypass the error

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.

• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping