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HP Recommended
deskjet ink advantage 4535
Microsoft Windows 10 (64-bit)

Dear all,

I had bought my HP printer(DeskJet Ink Advantage 4535) in Oman. I had bought 652 cartridges when i stayed in Oman. But when i moved to India the same printer accepted 680 cartridges. When i had installed the 680 cartridges, the printer gives the message that the cartridges are no intented for this printer.After searching i found that a reginalization reset must be done to accept 680 cartridges.Please help me with the reset process

 

Thanks in advance.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@tridot64, Welcome to HP Support Community!

 

We need to perform a regional reset on the printer to resolve this issue. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

View solution in original post

2 REPLIES 2
HP Recommended

@tridot64, Welcome to HP Support Community!

 

We need to perform a regional reset on the printer to resolve this issue. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

HP Recommended

I have sent you the printer's details. Can we proceed with the Reset?

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