Remove Web admin password

[Husker84]

Hi,

i setup an admin password, but it isn’t recognized it, and now I can’t change any setup.

i tryed to restore to default, but is not working.

Any other way to restore it?

Thanks

[asmita6658 · Accepted solution]

Hi @Husker84

Welcome to the HP Support Community. 

Try these steps -

Step 1 Network Restore -

1) From the Home screen, touch (Wireless) and then touch ( Settings ).

2) Touch Restore Network Settings, and then follow the onscreen instructions.

3) Print the network configuration page and verify that the network settings have been reset.

Step 2 Reboot the devices -
1) Turn off the Router, Printer, and the computer. 
2) Wait for 60 seconds. 
3) Turn on the Router first and wait for all the lights to stabilize. 
4) Turn on the printer and allow it to configure itself. 
5) Turn on the computer.

Step 3 Run Wireless Wizard - 

1) On the printer control panel display, from the Home screen, touch ( Wireless ).
2) Touch ( Settings ).
3) Touch Wireless Setup Wizard or Wi-Fi Protected Setup.
4) Follow the display instructions to complete the setup.

If the issue still persists, I have sent you a private message with the steps to perform a semi-full reset. Check next to your profile Name, you should see a little blue envelope, please click on it.

Let me know how that goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!

[Husker84]

The info vía mp worked like a charm!

Thabks!

[asmita6658]

@Husker84

That's great! Happy to hear that. 

If you need further assistance feel free to reach out to us. 

Have a great day!