Renaming printer in app

[AHLV]

A new printer was added to the home and this one was renamed. I need to change the name back. It's only changed in the app. I'm using an Android. How do I do it?

[Kumar0307]

@AHLV, Welcome to the HP Support Community!

Are you using the HP Smart app on your Android device?

• Open the HP Smart app
• On the home page, tap on the printer icon
• Under Options > Rename the printer.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[ljcashion]

I have been searching for this solution as well. I just purchased a second HP Envy 7855 - so, now I have two 7855 printers on the same home network. On HP Smart app, the "Option" allowing a renaming of printers that I keep reading about in the posts does not appear.

When I go into "Printer Settings" for the particular printer that I wish to rename, my options are what is listed below. Where is this mysterious "Options > Rename the printer"? 

These are fully supported printers purchased within the past month.

Status - 

Printer Status (within which  only option is "HP instant ink")

Supply Status (within which only option shows cartridge levels an ability to order supplies)

Information (no edit options) -

Printer Information  

Network Information 

Settings -

Print Anywhere

Advance Settings

Tools - 

Printer Repoerts

Print Quality Tools

Manage -

Print from Other Devices

Forget This Printer

[sandytechy20]

@ljcashion

Welcome to the HP support community.

This might require one on one interaction to fix this issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
2. Select the country.
3. Enter the serial of your device.
4. Select the country from the drop-down.
5. Click on "Show Options".
6. Fill the web-form. A case number and phone number will now populate for you.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.