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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Reset my 3635 desk jet Printer
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12-31-2019 02:38 AM
Hi @Aj07-Dan_sy
Welcome to the HP Support Community. I'd be happy to assist you with the password issue.
To better assist you -
1) Have you tried your router's password?
2) Can you please send us a picture of the screen asking you to enter the password?
If the Wi-Fi password does not work, this could be the Wireless Direct password. Let's try these steps -
Step 1 Try the default password - 12345678.
If the default password does not work, please print a Network Configuration page and look for a Wi-Fi or a Wireless Direct password.
Step 2 To print a Network Configuration page - From the printer control panel, press the Wireless button and the Information button together to print the network configuration page.
Note - The Wi-Fi or Wireless direct will connect the devices that you are trying to print from to the printer's Wi-Fi instead of your home Wi-Fi and due to that you will have to keep switching from your home Wi-Fi to your printer's Wi-Fi.
You can connect the printer to your home Wi-Fi by following these simple steps - HP Printers - Install and Use the HP Smart App
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
Asmita
I am an HP Employee