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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Reset touchscreen on printer

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06-16-2023 02:40 AM
I have an older HP LaserJet Pro 200 color printer which have a touchscreen issue.
The touchscreen doesn't respond in the "accept" or "Ok" button (System is set to Danish so I'm unsure as to what the english button says)
The rest of the screen seems to be fine, I just can't activate HP services to scan from the printer to an email adress. Can I do anything to fix it?
I stumbled on a tutourial on how to recalibrate the screen, but the printer model was diffrent and it does only print out a configuration rapport or what it's called.
06-16-2023 03:56 AM
To reset the touchscreen on an HP printer, follow these steps:
Turn on the printer.
Press and hold the Cancel and Wireless buttons at the same time.
Keep holding the buttons down for 3 to 5 seconds.
The default wireless settings will be restored and the printer will be placed in setup mode.
The power button light and blue wireless light will start blinking.
You can now configure the printer's wireless settings.