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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Reverse printing on Deskjet Ink Advantage 4645

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08-04-2020 12:12 PM
I cant get my Deskjet Ink Advantage 4645 to print pages in reverse order. The option does not appear in the printer dialog advanced settings. I also have a 4620 series that I have successfully changed the print order on but the 4645 doesn't seem to have that option. Any help would be greatly appreciated. Thank you.
08-06-2020 02:28 PM
Welcome to the HP Support Community.
Are you talking about the OfficeJet 4620? Could you send us a picture of the screen?
Try the steps recommended below to print in reverse order from your printer.
Click the Advanced tab in Printing Preferences.
Expand the Document Options entry.
Expand the Layout Options entry.
In the Page Order: drop-down menu, select Back to Front.
Click OK.
If you can’t find a reverse print order toggle in the printer’s Preferences or in the application’s Print dialog, simply enter your desired page range in reverse order in the Print dialog’s Page Range. For example, if you’re printing pages 1 to 8 of a document, enter “8-1” as below, then click Print:
If the issue still persists try uninstalling the printer software from the root level and install the full feature printer software and check if it helps.
In Windows, search for and open Programs and Features.
Select your HP printer.
Select Uninstall.
In Windows, search for and open Devices and Printers.
In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
Open up the run command with the "Windows Key + R" key combo.
Type printui.exe /s and click OK.
Click on Drivers tab.
Look for HP Printer driver. If you see it click on it and click remove at the bottom.
Select OK.
Select Apply and OK on the Print Server Properties windows.
Close Devices and Printers.
Link to update the full feature printer software.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
08-19-2020 06:27 AM
Let's try to do a root uninstall and reinstall of the software:
Unplug any USB cable, if any, before doing this.
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'
6.) Open up the run command with the "Windows key + R" key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
8.) Click on the "Drivers" tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
13.) Open up the run command with the "Windows key + R" key combo
14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.
15.) Restart the computer.
Once done, please download and install the software from here:
https://support.hp.com/in-en/drivers
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee