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Locked

‎06-13-2024 01:37 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

 

When attempting to print printer starts to churn , does not pick up paper and then clicks off to the red light and stops. When opening and closing the front door the whole thing repeats. Printer diagnostics says Paper jam in tray 1 but there is no paper jam as no paper was picked up or eban attempted to be picked up

1 REPLY 1

‎06-16-2024 07:12 AM

HP Recommended

Hi @divoch,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Printer that is not printing.

 

Kindly refer to the steps from the below links and let me know if that resolves the issue.

 

https://support.hp.com/in-en/document/c05573971

 

https://support.hp.com/in-en/document/c05848242

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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