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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Samsung M2830DW Laser Printer Dead

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07-08-2023
04:21 PM
- last edited on
07-08-2023
05:13 PM
by
RodrigoB
Hi,
I've had a New Samsung M2830DW Laser Printer still sealed in the OEM box setting under my desk for years. Today I decided to set-up & use.
All it does is set there with the Leds solid On; Toner On Orange, ECO On Green, WPS Blue, Power On Blue, Error On Orange.
The Power On/Off button only works after plugging into power, then it does nothing until unplugged/plugged in again. The ECO, WPS, X buttons do nothing when pressed. The printer is Dead, no noise nothing.
Toner & Paper are properly inserted.
Appreciate anyone's ideas! Otherwise, it's going in the trash.
Thanks,
Jim
[personal info removed]
07-08-2023 07:16 PM
I would try to start it without the toner cartridge and drum in it. It is possible that the drum unit is stuck and not rotating and that is causing the error.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.