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Locked

‎08-24-2023 09:49 AM

HP Recommended
Operating System: Microsoft Windows 11

Samsung Printer
Model: Xpress M2825ND

Product #: SS343B

 

I have replaced the toner cartridge with authentic HP model MLT-D116S but the printer will not recognize the toner. I have also tried a couple of refurbished cartridges just to check. When I insert the original Samsung cartridge it all prints fine but that cartridge only has a few pages left before it is depleted. 

 

This printer was shipped to us, from Germany, as part of an industrial machine. I have read that some of the Samsung printers are regionally locked and that may be causing my issue with the HP toner I'm buying here in the U.S. Can anyone confirm this? 

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