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‎04-16-2024 04:37 AM

HP Recommended
Dear board members, when sending a print job to my Samsung SCX-4623FW multifunction printer,  it prints out a page with the following message:

INTERNAL ERROR - Including Corrupted Data

POSITION : 0x9364b (603723) (numbers here vary)

SYSTEM : h6fw_5.35/xl_image

LINE : 154

VERSION : SPL 5.35 06-03-2009

 

This error happens frequently when I'm trying to print a jpg image or pdf document, and the actual document is not printed.

Essential hardware info: 

Product: Samsung SCX-4623FW Multifunction Printer (Manf August 2010)
Operating System: Microsoft Windows 10 (64-Bit)

I believe my printer drivers is up to date.

 

May someone in the know offer me a remedy to this situation please, as this problem is driving me nuts !

Kind regards

 

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