This morning my printer would not connect to scan. After following the "Troubleshoot" link to the "ScanDr". This software installed Scan Only - HPEEE 6790 (HP OfficeJet 8710) - DO NOT DELETE . I am the only user on this computer. My system shows that the HP OfficeJet Pro 8710 Printer is the default but nothing works - no printing, no scanning, no fax. The HP Smart software HP forced on me does not connect.
I tried uninstalling the printer and re-installing and the only install option. Frankly, HP Customer Support as been anything but helpful.
I am back to being able to print. Scan is still not an option. The HP Smart won't sign in for use meaning I still cannot scan. Frankly, I am frustrated enough at this point that I ready to abandon this printer.
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