-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Scan both sides with smart scan

Create an account on the HP Community to personalize your profile and ask a question
05-31-2020 07:00 AM
I can not scan both sides of a double sided document on my printer hp deskjet ink advantage 4675 using hp smart , can you advise what to do, or recomend some another software to do the scan
05-31-2020 10:40 AM
The printer apparently does not support the feature.
Scan to PDF; Scan to email; Automatic document feeder; Two-sided printing; Print from mobile device
Scan speed duplex (normal, A4)Scan speed duplex (normal, letter)
ADF Does not support Duplex scanning |
ADF Does not support Duplex scanning |
That said, the software you use for the scan won't make a difference.
There are certainly "other" scan software - all of which will reflect the limitations of the printer.
NAPS2 – “Not Another PDF Scanner”
- Download-Save-Install > NAPS2
- Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
- Includes an OCR feature – may need Ghostscript add-on (See NAPS2 forum entry)
- Read the Support pages for information
- Download, save, and install the NAPS2 software to use.
Full Feature Software (Printer Software)
HP DeskJet Ink Advantage 4670 All-in-One Print and Scan Driver and Accessories
HP Scan and Capture
Windows Store - Requires Windows 8 or higher
- Download-Save-Install HP Scan and Capture
HP Smart for Windows
Print and scan software
- Download-Save-Install > HP Printers - Using the HP Smart App (Windows 10)
Webscan
Webscan is located in the Embedded Web Server (EWS) – No additional software
If the printer is on the network,
- Open your favorite browser > type / enter Printer IP address into URL / Address bar
- Tab Settings > Security > Administrator Settings > make sure Webscan is checked / enabled
- Tab Scan > Webscan
Reference and Resources – Places to find help, solve problems, and learn about your Device
Device Homepage
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP DeskJet Ink Advantage 4675 All-in-One Printer
Thank you for participating in our HP Community.
We are a world community of volunteers dedicated to supporting HP technology
Click Thumbs Up on a post to say Thank You!
Answered? Select the relevant post "Accept as Solution" to help others find it.