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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Scan to Email Address Book

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03-22-2018 01:21 PM
I need to modify and/or delete an email address in the Address Book for scanning to email. I know how to add emails, but not how to delete and/or modify an email address. Please help.
03-23-2018 01:32 PM
Thanks for reaching out to us on HP Support Forums.
I understand that you have an HP Officejet Pro 8620 e-All-in-One Printer and would like to modify or delete an email address in the address book for scanning to email. I'll be glad to assist you with this case.
I did some research on this case and found that the changes to the email address can be made from the printer's EWS page (EWS = Embedded Web Server). Following are the steps that can help:
- Touch the wireless icon on the printer and it should display the printer's IP address.
- Type the printer's IP address into the web browser on your computer. Just like you do to go to a particular website, you type the website name into the web browser.
- This should display the printer's EWS page on the computer.
- In the EWS page, click on the Scan tab, click Email Address Book.
- It should display the email address and should give you an option to either delete it or modify.
I sincerely hope this information helps. Please feel free to keep me posted for further assistance.
Good luck! 🙂