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‎10-29-2024 02:49 PM - last edited on ‎10-29-2024 03:30 PM by Retired

HP Recommended
Product: HP ENVY 5540 All-in-One Printer

Sir/Madam

I am Michael from United kingdom. I am using HP ENVY 5540 for the seven years. I am one of the instant ink subscriber.

I like the series very much. Now the printer has an problem. Printing OK, Copy OK, but the scanning  function is not good.

When i am scanning  colour lines are scanning not the scanning documents.

Please consider my application and solve the problem.

Thanking you

Kind regards

Michael

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