• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎03-28-2018 01:12 PM

HP Recommended
Product: HP Envy Photo 7850
Operating System: macOS 10.13 High Sierra

I looked at responses regarding scanning legal size documents  for other HP printers but I can't seem to apply it to this model. How to I get to the detailed page that allows me to select the page size for scanning, or auto detect? Using the document feeder it only scans a letter-size portion of the legal document.

2 people had the same question
2 REPLIES 2

‎03-28-2018 01:46 PM - edited ‎03-28-2018 01:48 PM

HP Recommended

Hi,

 

Scanning legal can only be performed from automatic document feeder,

when you are scanning from HP print assistant you will have an option to select the scan size or paper size , here you will have to select legal 

and then try scanning and it will scan legal.

Although I am an HP employee, I am speaking for myself and not for HP.
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.
Was this reply helpful? Yes No

‎03-28-2018 01:58 PM

HP Recommended

Hello,

Please click https://www.google.co.in/url?sa=t&source=web&rct=j&url=https://support.hp.com/in-en/document/c047887...https://www.google.co.in/url?sa=t&source=web&rct=j&url=https://support.hp.com/in-en/document/c047887...

to access the steps that should resolve the issue .

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.