See past print jobs

[Duchess44]

I have an HP Envy 5012.  I want to know if I can find past print jobs.  If so, how?

Thank you

[Dragon-Fur · Accepted solution]

@Duchess44 

Welcome to the HP Community --

The printer does not save old print job logs.

The Windows Print Queue can be set up to save jobs for later reprint -- Like many things of this type, the feature must be enabled ahead of time and is subject to limitations.

Windows - Save jobs to be reprinted later

The following applies to recent versions of Windows and a printer for which the Full Feature Software / Full Solution Software has been installed.

 Windows 10

Control Panel > icon view > Devices and Printers 

Right-Click on your Printer > Printer Properties

(If necessary) Change Properties

Tab Advanced

Select Keep printed documents > Apply > OK

Windows 11

Settings > (Bluetooth & devices) > Printers & scanners > Select Printer >

Printer Properties > Tab Advanced

Select Keep printed documents > Apply > OK

Next,

When jobs are saved in the queue, they can be printed again later.

Windows 10

Control Panel > icon view > Devices and Printers 

Double-Click on your Printer

Double-Click on See What's Printing

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Windows 11

Settings > (Bluetooth & devices) > Printers & scanners > Select Printer >

Open Print Queue

OR

More devices and printers settings

Double-Click on Printer

Double-Click on See What's Printing

--------------------------------------------------

Reprint your Job

Windows 10 / Windows 11 "See what's printing"

Single-Left-Click on a job that you want to reprint to highlight that entry

Right-Click on the highlighted job > Restart

Windows 11 "Open Print Queue"

Left-Click on the job to be reprinted > Select Restart

IMPORTANT

Removing / Reinstalling the printer software resets this option back to default (printed document list is not saved).

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

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HP ENVY 5012 All-in-One Printer  

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