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- Printing Errors or Lights & Stuck Print Jobs
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07-03-2022 03:31 PM
My newly installed printer will not print from magazines. Instead, it forces me to save the document as a PDF, which won't print either. It will print Word documents that I have created. Not sure about pictures, etc. Any thoughts?
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Accepted Solutions
07-03-2022 04:12 PM
Welcome to the HP User Community.
Short Answer
Try printing your saved PDF file as an image
Longer Answer
If you can print from Word, you at least have the full driver printer software installed - good for that.
"Printing from a magazine" perhaps means a physical magazine - yes, these are still a "thing". Scanning a page from a magazine can be easy (if the pages are flat) or difficult (if the pages are not flat and the content is "warped" when placed on the printer glass.
"Printing from a magazine" might mean reading and then saving an online magazine article.
Scanned content from a physical document can turn be turned into (saved as) a PDF file.
Saving an online article into PDF file is common, too.
Whether the printer can interpret (translate) what is on the page is separate from whether you can open the file and read the contents.
Try printing your saved PDF file as an image - no translation necessary - that is, the printer does not have to read and translate the content into printer language.
PDF - Print as Image
Reinstall / Update your PDF Reader (Adobe Reader DC /Optional Foxit Reader)
- HINT: Watch out for and UNCHECK unwanted extra software
- Adobe Reader DC software should be installed even if you do not open / view / print PDF files directly from the software.
If the file will not print due to unusual content (odd fonts, color schemes, tables, other oddities), print the file as an Image. Image printing does not require the printer software to translate file content.
- Save the document to your computer
- Open the offending document in Adobe Reader DC
- Click Print icon > Set other options on the menu > Click Advanced button
- Set the printer select the colors (Optional)
- Select Print the PDF file as an image
References / How to / Resources
Video - Install Full Feature Software / full driver printer software
HP OfficeJet Pro 9020 | 9022 |9025 | 9026 | 9028 |9018 Download & Install HP Full featured software
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP OfficeJet Pro 9015e All-in-One Printer
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
07-03-2022 04:12 PM
Welcome to the HP User Community.
Short Answer
Try printing your saved PDF file as an image
Longer Answer
If you can print from Word, you at least have the full driver printer software installed - good for that.
"Printing from a magazine" perhaps means a physical magazine - yes, these are still a "thing". Scanning a page from a magazine can be easy (if the pages are flat) or difficult (if the pages are not flat and the content is "warped" when placed on the printer glass.
"Printing from a magazine" might mean reading and then saving an online magazine article.
Scanned content from a physical document can turn be turned into (saved as) a PDF file.
Saving an online article into PDF file is common, too.
Whether the printer can interpret (translate) what is on the page is separate from whether you can open the file and read the contents.
Try printing your saved PDF file as an image - no translation necessary - that is, the printer does not have to read and translate the content into printer language.
PDF - Print as Image
Reinstall / Update your PDF Reader (Adobe Reader DC /Optional Foxit Reader)
- HINT: Watch out for and UNCHECK unwanted extra software
- Adobe Reader DC software should be installed even if you do not open / view / print PDF files directly from the software.
If the file will not print due to unusual content (odd fonts, color schemes, tables, other oddities), print the file as an Image. Image printing does not require the printer software to translate file content.
- Save the document to your computer
- Open the offending document in Adobe Reader DC
- Click Print icon > Set other options on the menu > Click Advanced button
- Set the printer select the colors (Optional)
- Select Print the PDF file as an image
References / How to / Resources
Video - Install Full Feature Software / full driver printer software
HP OfficeJet Pro 9020 | 9022 |9025 | 9026 | 9028 |9018 Download & Install HP Full featured software
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP OfficeJet Pro 9015e All-in-One Printer
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
07-04-2022 05:42 AM
Dragon Fur: Thank you. Operator error. I merely needed to choose a better destination for the target (electronic) article. When I used the drop down options, my printer was listed and no more problem. I appreciate your effort.
07-04-2022 06:50 AM
You are welcome.
Good that it was straight forward this time. Smiling.
Happy Printing.
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"