Semi Full Reset for HP ENVY Photo 7855 All-in-One Printer

[Rick6677]

Based on other posts, I believe I need to perform a Semi Full Reset on my Envy 7855 printer. The printer will not load/boot up. It does not go past loading the logo screen with the blue line and the first dot is in blue. As suggested in other posts, I have switched outlets, cords, held the power button down and plugged it back in, etc. I have tried other recommendations with no success. Based on other posts I'm hoping the semi full reset will work. I understand each printer is unique. Someone with HP printer experience please send me a message regarding the steps to proceed on performing the reset.

[Rick6677 · Accepted solution]

Update to the HP 7855 Printer problem when unable to boot up and not get past the blue line and one dot. I was able to find a phone number to HP Technical Support. To make a long conversation short, the tech told me that this was a hardware issue and there was no way to perform a Semi Full Reset unless the printer was logged in. He said there is no fix that a user can do to get it working except trying to diagnose what hardware parts need to be replaced and try to rebuild it. He suggested to trash it and buy a new printer. While digging through related information I found that these printers are only designed to last a few years. So I'll be buying a new printer, but most likely won't be HP.