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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎12-17-2024 04:23 PM

HP Recommended
Product: HP LaserJet Pro 200 color MFP M276nw
Operating System: Microsoft Windows 10 (64-bit)

Getting Service Error 79. Unplugged all cables - including power cable. Now on wireless network. Re-initialized NV RAM. Replaced Formatter Board. Printer will automatically go into initializing then nothing but white screen touch screen.

1 REPLY 1

‎12-19-2024 01:04 AM

HP Recommended

Hi @JD0701,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I understand how frustrating it must be to deal with repeated Service Error 79 issues, especially after performing multiple troubleshooting steps like resetting NVRAM and replacing the formatter board. Based on the actions already taken, it appears to be a deeper hardware or firmware issue that requires advanced support.

 

Since you've already attempted advanced troubleshooting, including hardware replacement, it is best to contact HP’s phone support for further assistance.

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-
HP Community Moderator



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