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Envy 5530 e All-in-One Series
Microsoft Windows 10 (64-bit)

I have this printer set up on two desktop computers that are connected to Internet via cable - one where it now prints using WIN 7 with no problems;  the other, WIN 10 computer where it is unable to communicate to the printer.  How do I get the WIN 10 computer to communicate with the printer?  Thank you.

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HP Recommended

Problem solved, but not by this HP community.  

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