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‎08-24-2020 02:34 AM

HP Recommended
Product: Printer HP Officejet Pro 8600
Operating System: Microsoft Windows 10 (64-bit)

Setup printer HP Officejet PRO 8600

Question 1

If I want to connect to my Proximus modem, I have to enter a password that is case sensitive, but the 1st letter of the password is a lowercase letter and the printer always makes it a capital letter. How do I fix this?

Question 2

A router is also connected to the proximus modem, a router that does not have a password, but the setup asks for it. How do I fix that?

1 REPLY 1

‎08-27-2020 01:59 AM

HP Recommended

@Paulxxx999, Welcome to the HP Support Community!

 

The printer cannot be connected to an open/guest network. A security is required. If your router does not have a security, contact your internet service provider to assign one.

 

While entering the password on the printer screen, you will have an upward arrow in the on-screen keyboard just above the "123?' key, tap that to change between capital and small letters.

 

For more info on how to connect the printer to a wireless network, refer to this document. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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