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Michela90
New member
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Message 1 of 2
118
Flag Post

Setup cartridge

HP Recommended
Hp envy 6032

I don’t have the setup cartridge but just the regular one and the printer show a message of error asking me the setup cartridges

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
27,469 27,433 1,915 2,302
Message 2 of 2
Flag Post
HP Recommended

@Michela90, Welcome to the HP Support Community!

 

To bypass the message on the printer the only option left is to perform a full reset and re-initialize the printer.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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