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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Showing Incompatible ink Catridge in JP Deskjet GT 5810

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06-18-2017 02:05 AM
I have a 5 month old HP Deskjet GT5810 printer. I haven't changed any catridge and ink is full. But suddenly it is showing a message incompatible ink catridge and not printing any document. Kindly help to resolve the issue.
06-18-2017 03:24 PM
Hi @SatyenP,
Welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you.
I understand that you get an "incompatible ink cartridge" error message on your HP DeskJet GT 5810 All-in-One Printer.
This issue could occur if the electrical contacts on the printheads are not clean.
Let's go through a few steps to troubleshoot this issue.
And here's the step by step guide for you in the link: 'Incompatible' Ink Cartridges
Let me know how this works.
You have a good day ahead.
06-03-2019 08:35 AM
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
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Thank you